Wplh work at home
Convergys is headquartered in Cincinnati, Ohio, and employs more than 70, employees in 67 customer contact centers and other facilities in the US, Canada, Latin America, Europe, Africa, Asia, and the Middle East, offering customer contact solutions for their clients.
Convergys Work At Home program give an opportunity for call center agents to work from their home, hiring agents as employees with applicable benefits available from the first day of employment.
Job requirements for applicants interested in the work at home program include being at least 18 years of age, and US applicants must have a high school diploma or GED, UK applicants must have a good level of education or relevant work experience, and Canadian applicants must have a high school diploma or good level of education and relevant work experience.
Experience is taken into account, but is not required.
As with most at-home call center positions, having a home office with a quiet work environment is absolutely necessary. A background check will be required for all positions in theUSandCanada, and for some positions in theUK. Convergys hires work at home agents from the US, UK, and Canada, and there are some specific location criteria for each country.
In the US, at the time of this writing, Convergys was hiring from the following states: AL, AZ, CO, FL, GA, ID, IN, IA, KS, KY, LA, MI, MN, MS, MO, MT, NE, NM, NC, ND, OK, OH, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY.
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For the UK and Canada, check the website for an update, at the time of this writing Convergys was not hiring home agent positions in either the UK or Canada. After completing these seven steps, qualified candidates will be contacted via email by a Convergys Recruiter for further discussion of employment opportunities.
All interviews will be conducted over the phone or via the computer. Training time will vary depending on the client, and all courses are self-paced combined with instructor-led computer classes, all done from your home. Your are paid for your time while in training. All agents must successfully pass all training assessments in order to begin working with the client you are assigned to. Training must be on a landline telephone, no cell phones or VOIP.
Convergys pays hourly and the specific pay will be discussed at the time of interview. Agents in the US are paid twice a month, and UK agents are paid monthly. Home agents are paid based on the time that is logged into an electronic time keeping system.
WorkPlaceLikeHome : WorkOnline
Unofficial information from GlassDoor. Click Here for complete information. Wplh work at home begin the first day of employment and the US benefits at the time of this writing include:.
Home agents have a minimum and maximum set of hours, and part-time and full-time scheduling options are offered and are based on program client needs. The schedule is fixed and schedules are published at least two weeks in advance.
Convergys chooses your 2 days off per week and does not guarantee animal crossing new leaf money cheats you will be scheduled for all hours you have indicated you would like to work, nor do they guarantee a minimum number of hours.
There are policies for emergencies or calling in sick, and arranging in advance for time off, and you can review those policies during the hiring process and while in training. Convergys home agents consist primarily of customer service and technical support positions, mostly inbound calls, and while hard selling will not be required, there are opportunities when soft sales, up-selling and cross-selling will be required.
Typical calls consist of answering questions, making product suggestions, placing orders, tech support, work from home jobs ontario canada data entry enrolling callers in health or entertainment plans. Convergys offers a good opportunity to work as customer service or tech support at home agent.
A definite plus with Convergys is eligibility for benefits. One thing to keep in mind as a possible negative, is that while you can advise of your work availability, you do not actually wplh work at home flexible call of juarez gunslinger video settings wont save, nor are there guaranteed hours.
However, you will know your schedule at least two weeks in advance. Review their website thoroughly before applying, including some helpful videos that are available to view. The main careers site mainly focused on on-site careers also offers some videos you may want to watch.
The link to apply is clearly indicated and easy to find. Convergys Passes This Key Test — MSNBC article relating to Convergys and their financial stability. Convergys cited as best outsourced provider.
Convergys adding jobs in Omaha — Article from Omaha. GlassDoor — A site providing an inside look at jobs and companies, allowing employees to anonymously provide ratings and feedback on companies. Also, you can use the search function on WAHM. Work Place Like Home.
Click Here for WPLH. Work at home site: Email address for Recruiting: Thanks for including our home agent program in your reference guide. Feel free to email if you have any questions on our program. Notify me of follow-up comments by email.
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Notify me of new posts by email. Designed by Elegant Themes Powered by WordPress. Home About Contact Us. Work at Home Company Profile: There is no charge to apply or to begin work with Convergys.
Work at Home Company Profile: Convergys | Work At Home Resource Guide
Application Process and Training There are seven steps to the application process with Convergys: Schedule and Pay Convergys pays hourly and the specific pay will be discussed at the time of interview. Benefits begin the first day of employment and the US benefits at the time of this writing include: Summary Convergys offers a good opportunity to work as customer service or tech support at home agent.
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